RETURNS & REFUNDS

OUR GUARANTEE

We have an iron-clad risk free 30-day guarantee!. 

If you don’t have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase. Contact Us!

How do I return something? 

We offer returns for product that is defective or damaged during shipping. Just let us know and we will provide a return address and a replacement.

Our Returns Policy timeframe is 30 days from when an order arrives at your address. Personalized products or hygiene products are excluded from return. Thank you for understanding

Customers will be responsible for paying return shipping costs.Please feel free to contact us about returns at support@petpoint.cc

If you are unsatisfied with your order – please contact our support and we will do our best to help you out!